Hi! I'm Joycelyn.

Born and raised in Worthington by immigrant small business owners, Joycelyn graduated from Worthington Public Schools in 2015 and Northwestern University in 2019. During her undergraduate studies in biomedical engineering, she discovered a passion for building a career centered on empathy and advocacy. 

After graduating from Northwestern, Joycelyn remained in Chicago to begin her career at a consulting firm specializing in financial services. There, she learned to blend human-centered design with business strategy to drive efficiency and improve outcomes. She now works at Silicon Valley Bank as a Senior User Researcher and Design Strategist, where she identifies opportunities for improvement, aligns siloed stakeholders, and transforms visions into actionable long-term strategies—all with the goal of enhancing the experience for both clients and bankers.

Joycelyn returned to Worthington to care for her aging family members—her 92-year-old father and her 88-year-old uncle. At 25, she became the primary caregiver for her uncle, who is living with dementia. These personal experiences have given her deep insight into the needs of our aging population and have inspired her ongoing advocacy on their behalf.

Outside of work and caregiving, you’ll find Joycelyn rock climbing at Vertical Adventures, biking along the Olentangy Trail, or hunting down the next best hole in the wall restaurant.